# Travel eSIM not working after landing: fixes, in order

Most cases are one setting. Work down this list; each step takes seconds.

Published 2026-11-04, updated 2026-11-04. Page: https://inboxesim.com/guides/esim-not-working-abroad

## Check these in order

- Is the line on? iPhone: Settings > Cellular, then the travel line, Turn On This Line. Android: Settings > Network & internet > SIMs.
- Is data roaming on for that line? A travel eSIM is roaming by design, so it needs this on, whatever you do with your home line.
- Is it the line for data? iPhone: Settings > Cellular > Cellular Data. Android: the SIM preferences in the same menu.
- Turn airplane mode on, wait ten seconds, and turn it off so the phone looks for a network again.
- Are you where the plan works? A pack covers the places named on its page, and the signal can be weaker away from cities.

## If it still has no data

- Check the phone is not carrier locked. On iPhone, Settings > General > About must say No SIM Restrictions next to Carrier Lock.
- Check the phone's bands work in that country, which Apple names as a cause of activation problems.

> Bought from us? Reply to your eSIM mail with a screenshot and a person answers in minutes, 24/7. The [install page](/install) has the steps for installing and switching lines.

## Sources

- Apple: use eSIM while travelling: https://support.apple.com/en-us/118227 (read 2026-11-04)
- Google Pixel: use an eSIM: https://support.google.com/pixelphone/answer/9449293?hl=en (read 2026-11-04)