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Jetpac vs Saily

Singapore travel eSIM (Circles group) with fixed-GB and unlimited packs, voice packs and airport perks. App-based travel eSIM from Nord Security (maker of NordVPN) with fixed-GB and unlimited plans. Their prices could not both be read, so this compares how they work. We sell eSIMs too (Inbox eSIM), shown as a third column so you can judge.

JetpacAccount needed to check out; after buying on web or app you log in to the Jetpac Global app to set up.
VS
SailyAccount required. Plans can be bought on the website, but the Saily app is needed to install the eSIM.
JetpacAccount needed to check out; after buying on web or app you log in to the Jetpac Global app to set up.
VS
SailyAccount required. Plans can be bought on the website, but the Saily app is needed to install the eSIM.

A third option: Inbox eSIM, no app and no account, QR by email.Find your country →

How they differ

Jetpac and Saily feature by feature, with Inbox eSIM as a third column
FeatureJetpacSailyInbox eSIM
PlansCountry, regional and global packs: fixed GB (Japan: 5 to 40 GB, 30 days) and unlimited packs.sourceFixed-GB plans from 1 GB, unlimited plans in select places, country, regional and global, plus Ultra subscriptions.sourceFixed GB (1 to 50 GB), country, regional and Global packs, plus a Day Pass in many countries
App or accountAccount needed to check out; after buying on web or app you log in to the Jetpac Global app to set up.sourceAccount required. Plans can be bought on the website, but the Saily app is needed to install the eSIM.sourceNone: no app and no account
How you get itYou are prompted to download the eSIM right after purchase; setup is guided in the app.sourceInstalled from the Saily app; manual setup uses details shown in the app.sourceQR code and a one-tap Add eSIM link by email, about a minute after paying
When days startWhen the eSIM connects to a network abroad; a pack must be activated within 3 months of purchase.sourceWhen the phone connects to a supported network at the destination; it starts by itself 180 days after purchase.sourceWhen the eSIM first connects to a network in a covered country
HotspotAllowed; Jetpac says hotspot sharing has no restrictions.sourceAllowed; hotspot data counts against the plan and the fair use policy applies.sourceAllowed, from the plan's GB; we never block it (a local network rarely limits it)
Top-upsYes: keep the same eSIM and buy a new pack for each trip.sourceYes, on the same eSIM in the app: a one-time top-up or Auto top-up when data runs out.sourceYes, on the same eSIM, from the order page
Phone numberData only, no SMS; outgoing-call voice packs (from USD 1.99, 50+ countries) work through in-app calling.sourceOptional add-on: a US (+1) number with call and SMS packages, USD 1.99 a month plus usage packs.sourceNo: data only. Your own number stays on your main SIM
RefundsInstalled counts as used. Refunds for install failures, no compatible phone or no network; to the original payment.sourceNot installed or not activated, within 30 days: full refund. Card or credit is not stated.sourceUnused and never installed: refund to the card within 30 days, less the card fee (no card fee within 14 days in the EU and UK)
Support24/7: text +1 (815) 853-8722, email support@jetpacglobal.com (reply within 24 hours), in-app chat.source24/7 live chat (in the app only) and email; no phone support.sourceEmail, around the clock; a person answers
PaymentVisa, Mastercard, Amex, Apple Pay and Google Pay (shown on plan pages).sourceCredit and debit cards, PayPal, Apple Pay (iOS) and Google Pay, in the app or on the website.sourceCard, Apple Pay or Google Pay, in your own currency (Stripe)

Plans

Jetpac
Country, regional and global packs: fixed GB (Japan: 5 to 40 GB, 30 days) and unlimited packs.
Saily
Fixed-GB plans from 1 GB, unlimited plans in select places, country, regional and global, plus Ultra subscriptions.
Inbox eSIM
Fixed GB (1 to 50 GB), country, regional and Global packs, plus a Day Pass in many countries

App or account

Jetpac
Account needed to check out; after buying on web or app you log in to the Jetpac Global app to set up.
Saily
Account required. Plans can be bought on the website, but the Saily app is needed to install the eSIM.
Inbox eSIM
None: no app and no account

How you get it

Jetpac
You are prompted to download the eSIM right after purchase; setup is guided in the app.
Saily
Installed from the Saily app; manual setup uses details shown in the app.
Inbox eSIM
QR code and a one-tap Add eSIM link by email, about a minute after paying

When days start

Jetpac
When the eSIM connects to a network abroad; a pack must be activated within 3 months of purchase.
Saily
When the phone connects to a supported network at the destination; it starts by itself 180 days after purchase.
Inbox eSIM
When the eSIM first connects to a network in a covered country

Hotspot

Jetpac
Allowed; Jetpac says hotspot sharing has no restrictions.
Saily
Allowed; hotspot data counts against the plan and the fair use policy applies.
Inbox eSIM
Allowed, from the plan's GB; we never block it (a local network rarely limits it)

Top-ups

Jetpac
Yes: keep the same eSIM and buy a new pack for each trip.
Saily
Yes, on the same eSIM in the app: a one-time top-up or Auto top-up when data runs out.
Inbox eSIM
Yes, on the same eSIM, from the order page

Phone number

Jetpac
Data only, no SMS; outgoing-call voice packs (from USD 1.99, 50+ countries) work through in-app calling.
Saily
Optional add-on: a US (+1) number with call and SMS packages, USD 1.99 a month plus usage packs.
Inbox eSIM
No: data only. Your own number stays on your main SIM

Refunds

Jetpac
Installed counts as used. Refunds for install failures, no compatible phone or no network; to the original payment.
Saily
Not installed or not activated, within 30 days: full refund. Card or credit is not stated.
Inbox eSIM
Unused and never installed: refund to the card within 30 days, less the card fee (no card fee within 14 days in the EU and UK)

Support

Jetpac
24/7: text +1 (815) 853-8722, email support@jetpacglobal.com (reply within 24 hours), in-app chat.
Saily
24/7 live chat (in the app only) and email; no phone support.
Inbox eSIM
Email, around the clock; a person answers

Payment

Jetpac
Visa, Mastercard, Amex, Apple Pay and Google Pay (shown on plan pages).
Saily
Credit and debit cards, PayPal, Apple Pay (iOS) and Google Pay, in the app or on the website.
Inbox eSIM
Card, Apple Pay or Google Pay, in your own currency (Stripe)
Jetpac
  • Sold by Jetpac (Circles Global) Pte. Ltd., part of the Circles group. source
  • SmartDelay: register a flight up to 24 hours before; a qualifying delay sends a LoungeKey lounge voucher. source
  • Fixed packs have no fair use policy: the GB you buy is what you get. source
  • Website buyers can claim the money-back guarantee until 15 days after the pack's validity ends. source
Saily
  • Built by Nord Security, the company behind NordVPN. source
  • Free extras in the app: ad blocker, web protection and virtual location (115+ locations). source
  • Partial refunds after use are at Saily's discretion; a decision comes within 5 working days. source
  • Ultra subscribers get 8% of data plan purchases back as Saily credits. source

Which one to pick

Jetpac

Pick Jetpac if

  • You fly often: SmartDelay gives free airport lounge access when a registered flight is delayed.
  • You need to make phone calls: Jetpac sells outgoing-call voice packs; we sell data only.
  • You want WhatsApp, Maps, Uber and Grab to keep working after your data runs out (packs of 3 GB and up).
Saily

Pick Saily if

  • You want an ad blocker, web protection and a virtual location built into the travel data app.
  • You need a real phone number: Saily sells a US (+1) number with calls and SMS as an add-on.
  • You want unlimited plans with 5 GB a day at full speed (our Day Pass gives 3 GB a day).
  • You want to pay with PayPal.
Inbox eSIM

Or neither, if

  • You would rather skip the app and the account.
  • You want the QR by email and a refund to the card if you never install it.
Inbox eSIM prices →

Questions

Do Jetpac and Saily need an app?

Jetpac: Account needed to check out; after buying on web or app you log in to the Jetpac Global app to set up.. Saily: Account required. Plans can be bought on the website, but the Saily app is needed to install the eSIM..

What are their refund rules?

Jetpac: Installed counts as used. Refunds for install failures, no compatible phone or no network; to the original payment.. Saily: Not installed or not activated, within 30 days: full refund. Card or credit is not stated..

Can I use them as a hotspot?

Jetpac: Allowed; Jetpac says hotspot sharing has no restrictions.. Saily: Allowed; hotspot data counts against the plan and the fair use policy applies..

Which is better for unlimited data?

Jetpac: Japan unlimited: first 3 GB every 24 hours at standard speed, then up to 1 Mbps (30 days, USD 65.99).. Saily: 5 GB at high speed per 24 hours, then 1 Mbps for the rest of that period (Ultra Premium: 30 GB a month)..

Is there an option without an app?

Inbox eSIM (this site) sends the QR and a one-tap install link by email, with no app or account. We sell eSIMs, so weigh that; the prices above show where we are cheaper and where we are not.

Or skip the appInbox eSIM: QR and a one-tap install link by email, in about a minute.

Find your country →